Terms & Conditions

Effective Date: 04 August 2026

Welcome to FirstCry Chowk, operated by Paramounnt India.

These Terms & Conditions govern your access to and use of this website, your communications with us, and products or services provided by Paramounnt India through the FirstCry Chowk franchise store.

Paramounnt India operates a FirstCry franchise store pursuant to a franchise agreement with Brainbees Solutions Limited. The GST registration identifies Kuldip Tiwari as the legal name, Paramounnt India as the trade name, and the constitution of business as a proprietorship.

By accessing this website, contacting us, submitting an enquiry, purchasing products, or otherwise using our services, you agree to these Terms & Conditions.

1. Business Information

Legal Business Name
Kuldip Tiwari

Trade Name
Paramounnt India

Proprietor
Mr. Kuldip Tiwari

Business Type
Proprietorship

Operating Brand
FirstCry Chowk

Business Relationship
Paramounnt India operates FirstCry Chowk under a franchise agreement with Brainbees Solutions Limited.

GSTIN
09AEXPT2650Q1ZA

Website
https://firstcrychowk.com

Email
info@firstcrychowk.com

Phone
+91 97425 40909

Store Address
1st, 2nd & 3rd Floor,
313/47, Khunkhun Ji Road,
Chowk, Lucknow, Uttar Pradesh – 226003, India.

The Chowk location is also recorded as an additional place of business in the GST registration.

2. Products and Services

Our store offers products for babies, children, expecting mothers, and families, which may include:

Baby and newborn essentials
Kids’ clothing and fashion
Toys and games
Feeding products
Nursery products
Baby gear
Maternity products
Personal care products
Other baby and kids’ products available at the store

Product selection, brands, sizes, colours, variants, prices, and availability may change from time to time.

The franchise agreement provided identifies the underlying business as involving maternity, kids, and baby products. Individual product availability is subject to store inventory.

3. Product Availability

Products displayed or referred to on this website, WhatsApp, social media, advertisements, or other promotional materials are subject to availability.

Displaying a product does not guarantee that a particular product, size, colour, model, or variant will be available when you visit or contact the store.

Please contact the store to confirm current availability where required.

4. Pricing

Prices displayed on our website, advertisements, social media, WhatsApp communications, or promotional materials may be changed from time to time.

The price applicable at the time of purchase will be communicated or displayed at the store, subject to applicable offers, discounts, and taxes.

In the event of an inadvertent pricing or typographical error, we reserve the right to correct the information, subject to applicable consumer law.

5. Payments

Payments for purchases may be accepted through payment methods made available by the store, which may include:

Cash
UPI
Debit cards
Credit cards
Other approved payment methods

Availability of individual payment methods may vary.

Applicable taxes will be charged in accordance with Indian law.

6. Offers and Promotions

Discounts, promotional offers, coupons, vouchers, seasonal offers, and other benefits may be subject to separate terms and conditions.

Unless otherwise specifically stated, an offer may:

Apply only to selected products or categories
Be valid for a limited period
Be subject to stock availability
Require a minimum purchase
Not be combinable with another offer
Be modified or withdrawn subject to applicable law

Customers should review the specific conditions associated with an offer before making a purchase.

7. WhatsApp and Promotional Communications

Where you voluntarily provide your mobile number and consent to receive communications, we may send you:

Store offers
Promotional updates
New arrival information
Product updates
Seasonal promotions
Other store-related communications

You may withdraw your consent or opt out of promotional communications using the unsubscribe or opt-out mechanism provided, where applicable.

Providing consent to promotional communications is not a condition for simply browsing this website.

8. Customer Responsibilities

Customers agree to:

Provide accurate contact and enquiry information
Use the website only for lawful purposes
Provide accurate information when communicating with us
Review relevant product information before purchasing
Follow applicable product instructions and safety information
Use age-specific products according to their intended purpose

Parents and guardians are responsible for determining whether a product is suitable for their child, taking into account age recommendations, warnings, instructions, and other information supplied with the product.

9. Website Use

You agree not to:

Misuse this website
Attempt unauthorized access to the website or its systems
Introduce viruses or malicious software
Interfere with the operation or security of the website
Use the website for unlawful or fraudulent purposes
Scrape or systematically extract website content without authorization
Misrepresent your identity when submitting information

We may restrict access to the website where reasonably necessary to protect its security or operation.

10. Intellectual Property

The FirstCry name, trademarks, logos, and associated brand assets belong to their respective rights holders and are used in connection with the franchise arrangement.

Other website content, including photographs, graphics, text, videos, layouts, and designs, may be owned by or licensed to Paramounnt India, Brainbees Solutions Limited, their respective licensors, or other applicable rights holders.

Nothing on this website grants users ownership of or unrestricted rights to any trademark, logo, photograph, graphic, text, or other protected material.

Content may not be reproduced, modified, distributed, commercially exploited, or otherwise used without authorization from the applicable rights holder.

11. Third-Party Services

Our website may provide access or links to third-party services such as:

WhatsApp
Google Maps
Instagram
Facebook
Payment or other technology providers

These services are operated independently and may be governed by their own terms and privacy policies.

We are not responsible for the availability, content, policies, or operation of third-party platforms except to the extent required by applicable law.

12. Product Information

We make reasonable efforts to present product descriptions, images, prices, specifications, and other information accurately.

However, product packaging, colour, appearance, specifications, or other details may differ from photographs or information displayed online.

Customers should refer to the actual product packaging, labels, warnings, instructions, and manufacturer information before use.

13. Returns, Exchanges, Cancellations and Refunds

Returns, exchanges, cancellations, and refunds are subject to the applicable store policy, product category, condition of the product, purchase terms, and applicable law.

Certain categories may have different eligibility requirements due to hygiene, safety, packaging, or other considerations.

Please refer to our separate Refund, Return & Cancellation Policy for applicable conditions before requesting a return, exchange, cancellation, or refund.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Paramounnt India shall not be liable for indirect, incidental, special, or consequential losses resulting from:

Temporary website unavailability
Third-party platform interruptions
Product unavailability
Delays caused by circumstances beyond our reasonable control
Unauthorized or improper use of products contrary to applicable instructions or warnings

Nothing in these Terms excludes or restricts rights or remedies available to consumers under applicable Indian law.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

Our Privacy Policy explains how personal information submitted through the website, WhatsApp, telephone, or other communication channels may be collected, used, stored, and protected.

By using this website, you acknowledge that you have had an opportunity to review our Privacy Policy.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, business operations, policies, or applicable requirements.

The updated version will be published on this page together with its revised effective date.

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable consumer protection laws and other mandatory legal provisions, disputes arising in connection with these Terms or use of this website shall be subject to the jurisdiction of the competent courts in Lucknow, Uttar Pradesh.

18. Contact Information

Paramounnt India
Operating as FirstCry Chowk

Legal Business Name: Kuldip Tiwari
Proprietor: Mr. Kuldip Tiwari
Business Type: Proprietorship
GSTIN: 09AEXPT2650Q1ZA

Store Address:
1st, 2nd & 3rd Floor,
313/47, Khunkhun Ji Road,
Chowk, Lucknow, Uttar Pradesh – 226003, India.

Website:
https://firstcrychowk.com

Email:
info@firstcrychowk.com

Phone:
+91 97425 40909